Support, Resources & Information

  • Armed Forces/Veteran Support

    Click here to be directed to the Armed Forces/Veteran support page wher you can find more information or click here to go directly to the NHS page for Healthcare for the armed forces community

  • Cancer Support

    National Support Groups 

    Penny Brohn UK - Free support from our home in Bristol, for everyone affected by cancer.

    https://www.pennybrohn.org.uk


    Macmillan Cancer Support - Whatever cancer throws your way, we're right there with you.

    Help Line open 8:00 am to 8:00 pm, 7 days a week

    0808 808 0000, or email via this link

    https://www.macmillan.org.uk


    Cancer Research UK - Together we will beat cancer.

    Telephone: 0808 800 4040

    https://www.cancerresearchuk.org


    Bowel Cancer UK - Beating bowel cancer together

    https://www.bowelcanceruk.org.uk


    Bladder and Bowel UK - Information and advice about bladder and bowel problems.

    www.bbuk.org.uk

    Telephone: 0161 214 4591


    North Staff Bowel Cancer Screening Programme - Facebook Page

    https://www.facebook.com/North-Staffordshire-Bowel-Cancer-Screening-Programme-1939180129664532/


    Pink Sisters Breast Cancer Support Group

    http://testweb.pinksisters.co.uk/Meeting-Dates/


    Prostate Cancer UK - Prostate Cancer information and support

    https://prostatecanceruk.org


    Prostate Cancer Research - Prostate Cancer information and support

    https://www.prostate-cancer-research.org.uk


    Tackle Prostate - Find a support group near you.

    Helpline 0800 035 5302 ((:00 am to 9:00 pm, 365 days a year)

    https://tackleprostate.org


    Maggie’s - Drop-in centres for cancer information and support, and an online support group.

    www.maggies.org

    Telephone: 0300 123 1801


    Local Support Groups 

    Macmillan Cancer Support and Information Service

    Venues: Royal Stoke University Hospital and County Hospital (Stafford) Telephone: 01782 676333 (Royal Stoke) / 01785 236075 (County) ---- Email: macmillancentre@uhnm.nhs.uk MBu/Updated Aug2019/To be reviewed Nov2019 


    Staffordshire Brain Tumour Support Group

    Venue: The Carers Centre, North Staffs Carers Association, 1 Duke Street, Fenton, ST4 3NR Time and day / Contact: 1.30pm-3.30pm on the third Monday of the month / Jayne Hodges 07711597169 


    Breast Surgery & Mastectomy Support Group

    Venue: The Church of the Nazarene, Smithpool Road, Fenton, Stoke-on-Trent, ST4 4BP Time and day / Contact: 7pm-9pm on the second Tuesday of the month / Jean Capewell 01782 329427 


    Burntwood Breast Care

    Venue: Burntwood Library, Sankeys Corner, Burntwood, WS7 2BX Time and day / Contact: 10am-1pm on the third Wednesday of the month / Pauline 07779102272 


    Butterflies Breast Care Support Group

    Venue: The Staffordshire Constitutional Club, 5 Lloyd Street, Stafford, ST16 3AS Contact Alison Smith for further details 01785 660193/07534653213 


    Pinfold Pink (Breast Cancer)

    Venue: Penkridge Medical Centre, Penkridge, Stafford, ST19 5AP Time and day / Contact: 4.30pm-6.00pm on the third Tuesday of the Month / Janet Peel 01785 711124 Pink Sisters (Breast Cancer) Venue: Our Lady and St Michaels Church, Keelings Road, Northwood, ST1 2AL Time and day / Contact: 7.15pm onwards on the second Monday of the month / Jackie Mackenzie 07786007315 


    Secondary Breast Cancer Support Group

    Venue: North Stafford Hotel, Station Road, Stoke-on-Trent ST4 2AE Time and day / Contact: 11am onwards on the third Wednesday of the month / Nicki Pickard 0345 077 1893 


    Terrible Titties (Breast cancer)

    Venue: Stafford Rugby Club, Castlefields, Newport Road, Stafford, ST16 1BG Time and day / Contact: 7pm-9pm on the first Wednesday of the month / 07366923048 


    The Optimists (Breast Cancer)

    Venue: Leek Moorlands Hospital, Ashbourne Road, Leek, ST13 5BQ Time and day / Contact: 6pm onwards on the last Monday of the month / Doreen 01538 360958 


    Bottoms up club (Colorectal)

    Facebook: The Royal Stoke University Hospital Bowel Cancer Support Group This is an online group offering friendship, support and practical advice 


    Staffordshire Gynae Cancer Support Group

    Venue: Marks and Spencer Wolstanton Community Room, Grange Lane, Wolstanton Retail Park, Newcastle-under-Lyme, ST5 0AP Time and day / Contact: 2-4pm on the third Thursday of every month / Sarah Bielby (Clinical Nurse Specialist) 01782 672799 


    Blood Cancer Support Group

    Venue: Stapeley Community Hall, Pear Tree Field, Nantwich, CW5 7GE Contact Karen Bonell for further details 07710393891 


    Stoke-on-Trent Myeloma Support Group

    Venue: London Road Bowling Club, London Road, Newcastle-under-Lyme, ST5 1LZ Contact Jennifer Keiher (Clinical Nurse Specialist) for further details 01782 672635 


    Stoke Haematology Support Group

    Venue: London Road Bowling Club, London Road, Newcastle-under-Lyme, ST5 1LZ Contact Carole Broadhurst (Clinical Nurse Specialist) for further details 01782 672550 


    The Head cases

    Venue:The Royal British Legion, 195-197 Meir Road, Stoke-on-Trent, ST3 7JF Time and day / Contact: 7pm onwards on the first Wednesday of the month / Wendy Robson 01782 674130 


    Lost Chord (Head and neck)

    Venue: The British Legion Club, 195-197 Meir Road, Stoke-on-Trent, ST3 7JF Time and day / Contact: 2pm onwards on the first Tuesday of the month / Wendy Robson 01782 674130 


    North Staffs Lung Cancer Support Group

    Venue: London Road Bowling Club, London Road, Newcastle-under-Lyme, ST5 1LZ Time and day / Contact: 2pm-4pm on the last Wednesday of the month / Alison Bain (Clinical Nurse Specialist) 01782 674067 


    NET Natter Group Staffordshire (Neuroendocrine Tumours)

    Venue: Marks and Spencer Wolstanton Community Room, Grange Lane, Wolstanton Retail Park, Newcastle-under-Lyme ST5 0AP Contact Nickie Jervis for further details 07919 212340 


    The Moles (Skin) 

    Venue: The Corner Stone Community Centre, 61 Mill Street, Silverdale, Stoke-on-Trent, ST5 6PF Time and day 7pm-9pm on the first Thursday of the month / Gwen Rylands (Clinical Nurse Specialist) 01782 674699 / Contact: Ernest Green 07718 648 472 


    Pancreatic Cancer Support Group

    Venue: Marks and Spencer Community Room, Wolstanton Retail Park, Newcastle-under-Lyme, ST5 0AP Contact Leslie Goodburn for further details / 07946 171747 


    Swallows (Upper Gastrointestinal)

    Venue: Newcastle and Hartshill Cricket Club, Stafford Avenue, Clayton, ST5 3BN Contact Wendy Bostock for further details / 01782 631158 


    North Staffs Bladder Cancer Support Group

    Venue: Bradwell Lodge Community Centre, Bradwell Lane, Newcastle-under-Lyme ST5 8PS Time and day / Contact: Last Wednesday of alternate months / Tony Barrett (Clinical Nurse Specialist) 01782 679370 


    North Staffs Prostate Support Group

    Venue: Bradwell Lodge Community Centre, Bradwell Lane, Newcastle-under-Lyme ST5 8PS Time day / Contact: 6pm-8pm on the fourth Wednesday of alternative months / Rob Cotton (Clinical Nurse Specialist) 01782 679370 (January, March, May, July, September, November) 


    South Staffs Prostate Cancer Support Group Venue: Post Graduate Medical Centre, County Hospital, Stafford, ST16 3SA Contact Debbie Clifford (Clinical Nurse Specialist) for further details 01785 886675 


    S.L.I.M.B.S (Lymphodema Support Group)

    Venue: The Quaker Meeting House, Mille Street, Newcastle-under-Lyme, ST5 1QJ Contact Marjorie Seddon for further details / 07752 304636 


    New Horizons Cancer Support Group (All cancers) 

    Venue: North Staffs Carers Centre, 1 Duke Street, Stoke-on-Trent, ST4 3NR Contact Margaret Bailey for further details 01782 324569 


    Staffordshire Moorlands Cancer Support Group (All cancers) 

    Venue: New Life Centre, Tape Street, Cheadle, Staffordshire, ST10 1BG Time and day / Contact: 7.30pm onwards on the third Thursday of the month / Ron Locker 01538 752366 5K your way – 


    Move Against Cancer (All cancers) 

    Venue: There are park run groups available in Newcastle-under-Lyme and Stafford Contact Clair Turner (Advance Nurse Practitioner) for further details / 01782 672634 


    The Healing Voices Choir 

    Venue: The Baptist Church, Sandon Road, Stafford, ST16 3HW Time and day / Contact: 7pm-9pm every Thursday / Jackie Spencer 07879398400



  • Carers Support

    North Staffs Carers (NSC ) - We provide FREE Services for unpaid Carers in North Staffordshire.

    https://www.carersfirst.com


    Carers UK - Information and advice for carers, and details of local support groups.

    www.carersuk.org

    Telephone: 0808 808 7777



  • Complimentary Healthcare

    Complementary and Natural Healthcare Council - Details of complementary therapists who meet national standards.

    www.cnhc.org.uk

    Telephone: 020 3327 2720


    Medicines and Healthcare products Regulatory Agency (MHRA) - Advice on using medicines and herbal remedies safely, and runs the Yellow Card Scheme for reporting unusual side effects.

    www.mhra.gov.uk

    Telephone: 020 3080 6000

  • Dementia Support

    Click here to see the support available via Dementia UK & the PCN Admiral Dementia Nurse 


    Dementia UK - Dementia Support and advice

    https://www.dementiauk.org

    Helpline - 0800 888 6678 open: -

    Monday to Friday 9 am-9 pm

    Saturday and Sunday 9 am-5 pm

    Open bank holidays (9 am-5 pm), except 25th December


    Approach Dementia Support - 

    Approach Dementia Support has been providing specialist dementia services in Staffordshire since 1981. Approach offers quality services to promote positive well-being for both individuals living with dementia and their families.


    https://approachstaffordshire.co.uk

  • Diabeties Support

    National Support Groups

    Diabeties UK

    https://www.diabetes.org.uk


    Local Support Groups

    Diabetes UK North Staffs Office

    Bradwell Lodge

    Bradwell Lane

    Porthill

    Newcastle-under-Lyme

    Staffordshire

    ST5 8PS

    https://www.diabetesuknorthstaffs.org

    TELEPHONE or FAX:      01782 861690

     MOBILE or TEXT:           07841 347065

     E-MAIL:                office@diabetesuknorthstaffs.org

    FACEBOOK:        http://www.facebook.com/dukns/

    TWITTER:            www.twitter.com/DUKnorthstaffs/

    BLACKBERRY PIN:          22E229DD

     

    OFFICE OPENING HOURS....

    MONDAY:               10:30AM - 12:30PM

    TUESDAY:              10:00AM - 2:00PM

    WEDNESDAY:       CLOSED

    THURSDAY:           CLOSED

    FRIDAY:                  10:00AM - 2:00PM

     

    PLEASE NOTE: We are all volunteers and so opening times may change without prior notice. We apologise for this, but you can leave a note if the centre is open or a message on our answering machine. If it is really urgent then try our mobile.


    East Cheshire Paediatric (family)

    https://macclesfieldkidsclub.diabetesukgroup.org

    FACEBOOK: https://www.facebook.com/kidsclubmacclesfield/


    Symptoms, Diagnosis and Monitoring of Prediabetes

    https://www.heart.org/en/health-topics/diabetes/symptoms-diagnosis--monitoring-of-diabetes/symptoms-diagnosis-and-monitoring-of-prediabetes


    The Ultimate Guide to Preventing, Managing, Treating, and Thriving With the Disease

    https://www.everydayhealth.com/type-2-diabetes/guide/


    Testing: How Accurate Are Diabetes Test Strips?

    https://dlife.com/testing-how-accurate-are-diabetes-test-strips/


    Find a Diabetes Education Program in Your Area

    https://www.diabeteseducator.org/living-with-diabetes/find-an-education-program


    National Programs for Diabetes Education, Management and Financial Help

    https://www.medicareadvantage.com/resources/diabetes-guide


    Smartphone Apps for Diabetes Management

    http://www.diabetesforecast.org/2017/mar-apr/diabetes-applications.html


    Commit to Health Initiatives through the National Recreation and Park Association

    https://www.nrpa.org/our-work/partnerships/initiatives/commit-to-health/


    Healthy Supermarket Shopping Guide for People with Diabetes

    http://www.diabetescare.net/article/title/healthy-supermarket-shopping-guide-for-people-with-diabetes


    The Best 7-Day Diabetes Meal Plan

    http://www.eatingwell.com/article/290459/the-best-7-day-diabetes-meal-plan/


    Feeding Your Family’s Vegetarians and Meat Eaters: Ideas to Keep Everyone in Your Home Happy, Healthy, and Well-Fed

    https://www.homeadvisor.com/r/feeding-your-family-vegetarians-and-meat-eaters/


    15 Best Snack Foods for Diabetics

    https://www.thedailymeal.com/cook/15-best-snack-foods-diabetics


    11 Tips for Eating Out With Diabetes

    https://www.verywellhealth.com/eating-out-with-diabetes-1087119


  • Disability Support

    Disability Rights UK - Practical information about disability rights and benefits, and keys for accessible toilets across the UK.

    www.disabilityrightsuk.org

    Telephone: 0330 999 0400


    Disabled Living Foundation - Expert advice about equipment and aids to help people live as independently as possible.

    www.livingmadeeasy.org.uk

    Telephone: 0300 999 0004


  • Financial Support

    If you are struggling with your finances, there is support available. Please click here for details. These organisations will welcome your call and are there to help.


    Citizens Advice - Advice on a range of issues including financial and legal matters. Find your nearest Citizens Advice in the phonebook or online.

    www.citizensadvice.org.uk

    Telephone: 0800 144 8848 

  • Heart Care

    British Heart Foundation - Information about heart disease and eating for a healthy heart.

    www.bhf.org.uk

    Telephone: 0300 330 3311


  • Marie Curie

    Marie Curie - Runs hospices throughout the UK and a free nursing service for people in their own home.

    www.mariecurie.org.uk

    Telephone: 0800 090 2309

  • Mental Health

    Mind - Information and support for mental health issues such as depression or anxiety.

    www.mind.org.uk

    Telephone: 0300 123 3393


    NHS - Where to get Urgent help for Mental health issues from the NHS

    https://www.nhs.uk/nhs-services/mental-health-services/where-to-get-urgent-help-for-mental-health/


    Staffordshire Mental Health Helpline – This helpline has been established as part of Stoke-on-Trent City Council’s response to the second coronavirus lockdown which began on 5 November. It’s open seven days a week. Calls are handled by Brighter Futures staff. Call handlers offer the person calling a safe space to talk through any issues they may be experiencing, and callers are then sign-posted to the appropriate support services available.

    T. 0808 800 2234

    SMS: 07860 022821 (FREE)

    Email - Staffordshire.helpline@brighter-futures.org.uk

    https://www.brighter-futures.org.uk/staffordshire-mental-health-helpline/


    Shout - Shout 85258 is the UK's first 24/7 text service for anyone in crisis. Get free, confidential mental health support anytime, anywhere. Text 'SHOUT' to 85258.

    https://giveusashout.org

  • Newcastle North PCN PPG

    Newcastle North PCN PPG Facebook page

    https://www.facebook.com/newcastlenorthpatients

    Click here to see an overview of the services offered by the PCN which can be acessed via the surgery 

  • Online Consultation Process

    Click on this link to see the Online Consutation tool demonstration and what you can do with it.

  • Patient and GDPR Data Privacy, including additional statutory information links

    This is the link to the data privacy statement on the Mount Road Practice website - https://www.mountroadpractice.nhs.uk/wp-content/uploads/sites/5/2021/07/Patient-Privacy-Notice.pdf


    You can also find more statutory information on the Mount Raod Practice website here - https://www.mountroadpractice.nhs.uk/about-us/statutory-information/

  • Pregnancy

    This leaflet offers some advice about what to do now you are pregnant, and has some useful places to go for information for any questions that you may have.

    https://www.mountroadpractice.nhs.uk/wp-content/uploads/sites/5/2021/07/Pregnancy-leaflet.pdf

  • Regulatory Authorities

    Healthwatch Staffordshire - Healthwatch Staffordshire are an independent watchdog that has been formed to make local health and social care services better for people by ensuring that their views and experiences are taken into account by those entrusted to design and run services.

    http://healthwatchstaffordshire.co.uk

    Telephone -  0800 051 8371


  • Sexual and Relationship Therapists

    College of Sexual and Relationship Therapists - Information about sexual and relationship therapy, and details of therapists who meet national standards.

    www.cosrt.org.uk

    Telephone: 020 8106 9635

  • Yellow Card (Report a side effect with a medicine or medical device)

    MHRA (Medicines & Healthcare products

    Regulatory Agency) - Report a side effect with a medicine or medical device (Gov.UK organisation)

    https://products.mhra.gov.uk

  • The NHS APP

    Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.


    The NHS App is available now on iOS and Android. To use it you must be aged 13 and over and registered with a GP surgery in England.


    Information on the NHS App can be found here - https://www.nhs.uk/nhs-app/


    It requires the following steps: -

    1. Set up a NHS login
    2. Download and install the NHS App from either the App Store (iOS) or Google Play (Android)
    3. Sign in using your NHS login created in step 1

How to order repeat prescription using the NHS App

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