Minutes of last meeting: The minutes from the meeting held on 20th June were agreed and signed.

Issues arising: 

• Carers Group – Margaret Hurley (Social Prescriber) to send text out to ascertain interest. Day/time and venue to be advised. Funding for the support group is not yet in place 
• Daffodil Standards – The process is still ongoing and involves a lot of clinical work to be done by GP’s
• Waiting room – A Builder is sending a quote to rearrange the waiting area and add clinical space. The Practice is applying for funding to support this.
• The bench outside the surgery has been sanded, oiled and varnished. Thanks were expressed to the Chair for doing this.

Update on current Surgery status:

The Practice Manager advised that the Surgery had unused appointments last week, which is very unusual. Dr Hussain has had very favourable Friends and Family and Facebook feedback.

Patient Communications:

Newsletter: Items for inclusion in the next issue

• GP Patient Survey results 
• August Bank Holiday closure details
• Update on Defibrillators (To be included in a future edition, not the August edition)

Podcast:

• Physio First - Paul still waiting for permission to record podcast
• Dr Hussain

Communications received:

• Chair of Dr Harbidge PPG – they are keen to pursue Parent and Baby parking spaces
• Certificate received showing £1,000 funding from Community Fund towards a Defibrillator which can now be displayed as the General Election is over.
• Funding application to the Resuscitation Council was unsuccessful, but some positive comments were received.
• NAPP – The PM had an email advising of a 100% increase in the membership fee. The Chair said he would query this increase.

GP Patient Survey Results Review: 

Surveys are sent out to random patients and the results were excellent and above the national average. Results much improved from last year. The meeting thanked all Surgery staff for their consistent hard work which has paid off and has helped to achieve such good results

Defibrillator Update:  

We have secured £1000 in funding and need another £600 if we are to provide a defibrillator.  We would also need additional funding to secure a lockable cabinet for the defib secured by Town Hall. John has spoken to the Town Mayor who will now liaise with their management team as to the feasibility of replacing the cabinet with a new lockable one. John gave an update on possible locations for the new defib:

• Library - not keen on having a defib on their building.
• Railway Station – John had no response so he will chase.
• Pump Track – having an EV charging post put in so could it may be possible to install a defibrillator next to it.

PCN/PPG Meeting Feedback: 

The PCN-PPG Meeting was held on 27th June. There was a low attendance and a Secretary is still needed to replace David Hardy. The Chair gave a brief report on the main points from the meeting which had previously been e-mailed to Mount Road Practice PPG members. Future PCN-PPG meetings are planned for Thursday 29th August, Thursday 24th October and Thursday 19th December. Meetings are open to all PPG members.

PPG Bank Account Status: 

No change

Any Other Business: 

A Macmillan Coffee Morning national event is to take place on 27th September. The PPG need to decide if we want to participate

Dates of next meetings: 

Future meetings will be held on:

• Thursday 22nd August at 11.00 am
• Thursday 26th September at 11.00 am (Minute taker needed)

Welcome to Diane: The Chair welcomed Diane Jones, a new PPG member, and introduced her to everyone at the meeting.

Minutes of last meeting: The minutes from the meeting held on 23rd May were agreed and signed.

Issues arising: 

• Carers Group – The Chair and Jane from North Staffs Carers Association are visiting a possible venue Wade Centre on 25/6. If this was not suitable other venues were suggested 
• Waiting area seating and flooring – Practice was unsuccessful in the bid for funding to create further clinical space. There is a Practice meeting next week to discuss other options.
• Daffodil standards – still ongoing

Update on current surgery status: The new GP (Dr Hussain) has started and has settled in well.

Patient Communications

Newsletter: Items for inclusion in next issue:

• Defibrillator update
• Introduction to Dr Hussain
• Details of online consultation form and dedicated administration e-mail address

Podcasts: Suggestions for future recordings:

• Paul from Physio First 
• Prescription & repeat prescription procedure
• Podcast with Dr Hussain?

Communications received:

• Biddulph Valley GP – cancelling proposed meeting with the Chair.
• Correspondence with Dr Harbidge Practice regarding PPG Awareness week. They had no plans to take part but were happy to ask their members if they wanted to join our sessions. The Chair declined this offer as it was felt to be inappropriate.

PPG Awareness Week Feedback: 

The sessions had gone well, and he Chair expressed thanks to all the members who helped out. In total PPG members spoke to over 80 patients regarding the work of the PPG. Feedback received from patients included:

• A request for Parent & Child parking spaces – this would mean reducing the number of ‘normal’ and/or disabled parking spaces. There is no legal requirement to provide Parent & Child parking spaces but the surgery is currently investigating having the car park resurfaced or repaired. This request will be considered when deciding what action to take although it may not be practical due to the extra space required.
• Working Patients struggle to ring the surgery at 8.00 am to get an appointment. Liz suggested that they use the online consultation form or send an e-mail on the dedicated administration e-mail address.

Defibrillator Update: It had previously been suggested that this be put outside the Town Hall. However, the Chair advised that they have recently taken delivery of a defibrillator and planned to position this at the back of the Town Hall near the police post as it is not in a lockable cabinet. 

Other possibilities for placement of a new defibrillator were Railway Station, Library, or the old Barclays Bank building.      

Other funding options are available and if we were successful in obtaining further funding, we could purchase a lockable cabinet for the Town Hall defibrillator in addition to purchasing a new one for elsewhere in the town centre. John agreed to speak to Paul Sargant (local First Responder) to ascertain whether we could replace the cabinet with a lockable one.  

It was agreed that we proceed with applying for funding for the cost of purchasing a lockable cabinet (£600). 

A discussion was held about pursuing a fund-raising page with AED Donate to purchase another defibrillator, and where this could be positioned. It was decided to hold back on pursuing this option at the moment.

Any Other Business:

• The PPG has been awarded a Certificate of Recognition from Support Staffordshire.
• The interview recorded at the Dementia Group with Paula White has now been broadcast on Radio Stoke. If anybody missed it hey can find it on BBC sounds for the next 30 days.
• The next PCN PPG meeting is Thursday 27th June at Audley (1:00 pm), This meeting is open to all PPG members.
• The PM said that the bench outside the building needs sanding and revarnishing. The Chair volunteered to do this.

Minutes of the last meeting: The minutes of the last meeting held on 25th April were agreed and signed.

Issues arising:

• Carers Support Group – The chair has been in touch with the representative from North Staffs Carers Association (NSCA) to discuss their requirements. They are looking for an area around Kidsgrove. There was a discussion on potential venues, including: -

The Wade Centre

Salvation Army (Kidsgrove)

Masonic Hall

St James’ Church

Kidsgrove Sports centre

Tesco (Kidsgrove)

The Wade Centre sounded like the best candidate. Josephine agreed to pass the contact details to the chair who would follow up with them.

• Daffodil Standards – activities still proceeding but slowly due to the amount of work required.
• Labour Party complaint re misinformation – still pending although there has been communication with them on other topics so the PM has asked them if they can progress it.
• The new flooring and seating in the waiting area are still on hold at the moment as Practice wants to include additional clinical space. Awaiting a decision on funding
• Physio Podcast, a date needs to be arranged to record this.

Update on current Surgery status: The new GP (Dr Z Hussain) will start on 10th June and will be working 3 days a week.  The PPG suggested that some information about Dr Hussain be publicised to introduce her to the patients.

Patient Communications:

Newsletter: The draft newsletter was circulated for review and contained the following items.

• Information about the First-anniversary of our weekly Dementia Activity Group.
• PPG Awareness Week events
• Information on Monthly Digital Workshops.
• Little Humans Staffordshire CIC infant and New Parent/Carer group.
• Healthwatch Staffordshire Dialysis Services survey.

Suggested items for inclusion in next issue: -

• Update on defibrillators.
• Information about the new doctor.

Podcast: 

• Date to be arranged for the Physio to record Physio First podcast.
• Prescription podcast. Some of the questions were clinical and have been forwarded to the doctors for answers.

Communications:

• Emma Ford has sent the draft strategy for the UHNM for review and feedback.
• HealthWatch bulletins
• NAPP bulletins
• Jamie Wells – VCSE forum at Whitmore Village Hall and Grants available.

PPG Awareness Week: The PPG members were asked to send their input for the Meet The PPG Members document. 

There was a discussion about the display, and it was agreed that we would display some information about the PPG activities. It was  suggested a simple PPG mission statement be displayed. It was agreed that we would supply cold drinks and biscuits, supplied by the PPG.

The agreed sessions are: -

• Tuesday 4th June from 1:00 pm to 4:30 pm
• Wednesday 5th June from 9:00 am to 12:00 pm
• Friday 7th June from 9:00 am to 12:00 pm

Volunteers are required to man the sessions and the chair requested that the members advise on which sessions they could attend. 

The PM offered to put an awareness post on the screen in the waiting room, chair to send the file to display.

The display board will be set up on Monday morning, 3rd June, from 10:30 am

The chair Agreed to print off some logos to make into bunting.

Defibrillators: Investigation has shown that “The Circuit” has most of the Defibrillators listed in the area. John has spoken to the representative from NWS CFR who is chair of Medanaid. He has stated that the cost, including cabinet and installation, is £1,600. There may be an issue with installing on the Town Hall building, as it is Grade II listed. He will investigate. The chair has spoken to a couple of the County Councillors for Kidsgrove, and they have agreed to support an application from their Town Council fund for £500 each.  They suggested trying to get match funding from our bank, or additional funding from the County Council grants available. The chair agreed to submit the applications for the County Councillor grants and investigate the additional funding opportunities.

Any Other Business:

The Chair asked to minute his thanks to PPG members for helping with the recent vaccination sessions at the surgery

Discussion of Carers Support Group The Social Prescriber advised the meeting that North Staffs Carers Association (NSCA) do not have a local group and she would like to see a group set up. The Practice knows of at least 30 carers who have said that they would like to attend a local group. NSCA are willing to set up a group but would require a venue that is free of charge. The format of these groups is different depending on the type of meeting e.g. Peer Support, Social Support. Outside organisations can be brought in e.g. Citizens Advice Bureau. If a group is set up it would probably only run once a month. The Chair advised that Approach run a support group at Talke Village Hall for carers of Dementia patients – could this be expanded to include NSCA? The Chair agreed to speak to investigate . Wendy stated that young carers often “get lost in the system”. Could these be included in any new Carers Support Group?

Minutes of the last meeting: The minutes of the last meeting held on 21st March were agreed and signed.

Issues arising:

• Daffodil Standards – proceeding.
• Covid Vaccinations – Small supply of vaccines received. Further sessions will be arranged when further vaccines are received.
• Labour Party complaint re misinformation – still pending.
• New flooring and seating in the waiting area – on hold at the moment as Practice wants to include additional clinical space. 

Update on current Surgery status: The PM advised that the new GP (Dr Z Hussain) will start on 10th June.

Patient Communications:

Newsletter: Suggested items for inclusion in next issue:

• Carers Support group
• Request for patients to keep contact details updated to enable text messages to be sent out.
• NHS App sessions (by appointment)
• Website address giving position of defibrillators in local area.
• Bank Holidays – reminder that Surgery is closed.

Podcast: Still waiting for Paul to record Physio First podcast.

Communications:

• Support Staffordshire – advising that community funding from local councils will be available from 6th May.
• Biddulph Valley GP’s have invited the Chair to attend a meeting on 14th June to assist with setting up of their PPG.
• Emma Ford asked the Chair to attend a meeting re out of hours service.
• NAPP bulletins
• E-mail re nominations for Volunteer certificates
• Pension Fair taking place at Goldenhill Community Centre on 18th June.

Approach Dementia Activity Group: The Group are holding a 1st birthday party on Thursday 9th May. Radio Stoke are attending. Any Practice staff and PPG volunteers are welcome to attend.

PPG Awareness Week: Holly advised there is some confusion over the exact dates but working on the week commencing 3rd June. Proposing to have a few sessions manned by PPG volunteers in the waiting area giving details of what PPG involves and have a display giving information on work we have achieved. Possible sessions on Tuesday pm and Wednesday am.

Defibrillators: Wendy has researched where local defibrillators are positioned and has discovered that the website shows several in the area are unavailable or only available on certain days/hours. Awareness needs to be raised. Would it be possible for funding to be applied for to place a defibrillator on the outside wall of a prominent building such as the Town Hall or Railway Station that would be available 24/7?

Any Other Business:

• The PM gave March DNA figures – GPs 11, Nurses 28
• The Chair asked is anyone was able to join in the ICB PPG reps first meeting on 8th June via Teams to let him know as he is unable to attend.

Dates of next meetings:

Thursday 23rd May at 11.00 am – a minute taker will be needed as the Secretary is on holiday.

Thursday 20th June at 11.00 am

Minutes from last meeting: Minutes from the meeting on 15th February were agreed upon and signed. 

Issues arising: 

• Still, nothing heard from the local Labour Group regarding the misinformation on their leaflet. The last contact was in January and if nothing is heard it will be raised again in April.
• COVID-19 vaccines will be available for the housebound and Care Home residents in April.
• No update regarding Daffodil Standards.

Update on current Surgery status: The PM gave an update on the current status. 

• A replacement GP has been employed and will start in June – she will be working 3 days a week.
• February DNA figures were GP’s 7, Nurses 39
• The seating is to be reupholstered and flooring replaced in the waiting area (both items on the Mount Road Practice side only).

Patient Communications:

Newsletter: Items to be included in the next issue:

• Information from Claire Knight’s recent podcast
• Footsteps Café (Whitehill Methodist Community Church) – unable to be included in the last issue due to lack of space.
• End of year Friends and Family figures.
• PPG Awareness Week. 

Podcasts:

• Paul (Physio) still not recorded his podcast.
• Other members of PCN have expressed an interest following Claire’s recent podcast.

Communications received:

• NAPP Bulletin – already sent out to PPG members.
• Emma Ford (Healthwatch Staffordshire – looking to set up a group for people to leave Feedback regarding their experience of the 111 Out of Hours service.
• Biddulph Valley GP Practice are looking to get a PPG up and running and have requested to speak to the Chair for advice.
• Jamie Wells (Support Staffordshire) re-provision of multi bins for recycling purposes
• Logie Kellman (PPG chair from Burton Croft, Headingly) e-mailed re our website.

Feedback from VCSE Forum – 6th March 2024

Gaynor (Approach Dementia Support) was at the Forum and mentioned the Group that we assist with at Whitehill. Every voluntary organisation represented at the Forum is struggling to get volunteers.

PPG Bank Account status: 

No change

Any other business: 

• Bev has received very positive feedback regarding a visit made by Carole Jones to a patient. Very impressed.
• ICP (Integrated Care Partnership) – a PPG network being developed by Staffs and Stoke on Trent. All PPGs can send one nominated representative to the 1st meeting to be held on 8th May via Teams. In the absence of any other volunteers, the Chair put himself forward.

Next meetings: 

The next 2 meetings are scheduled for:

• Thursday 25th April at 11.00 am (including AGM)
• Thursday 23rd May at 11.00 am.

Minutes from last meeting: Minutes from the meeting on 18th January were agreed upon and signed. 

Issues arising: 

• Still nothing heard from Paul (physio) regarding the podcast.
• Nothing further heard from Labour group. Dr Bradshaw has lodged a complaint but no reply received as yet.

Update on current Surgery status: The PM gave an update on the current status. 

• Dr Naeem has now left the practice. Still recruiting for a replacement. Dr Rao and Dr Bradshaw “rejigging” appointments and Practice are currently using locums to cover gaps. 
• DNA’s – GP’s x 7, Nurses x 29. Figures are individual patients and as some patients DNA multiple times, in total it was 41 appointments for the Nurses.
• COVID vaccinations – PCN are signing up for Spring boosters which will probably start in March.
• MMR vaccine – anyone who has not had 2 jabs has had a text requesting them to book in for a booster.
• The practice has signed up to be a Safe Surgery – a lack of identification, proof of address or immigration status will not prevent people from registering.
• Signed up to Daffodil Standards scheme (standards for End-of-life care)

Patient Communications:

Newsletter: Suggested Items for inclusion:

• New Approach Carers Support Meeting starting at Talke.
• Community Corner (St Thomas’) and Footsteps Café (Whitehill Methodist Community Church)
• Easter opening hours for Surgery with Pharmacy link.

Podcasts:

• Paul (Physio)
• Claire Knight (PCN Admin)

Communications received:

• Support Staffordshire re VCSE Forum and AGM link. John sent out to PPG members via e-mail.
• Ernie Green has a couple of people happy to help out in the kitchen at Dementia Group – John to get the details.

Feedback from PCN PPG Meeting and AGM – 8th February 2024: The Chair gave the reports. 

AGM: The AGM was a formal meeting. All officers were re-elected. All 5 Practices within the PCN were represented. The minutes of this meeting had been forwarded to PPG members by the Chair prior to the meeting.

PCN PPG: The Chair sent minutes out to PPG members prior to our meeting. 

The PCN becomes a Limited Company from 1st April 2024. 

31st May to 5th June is PPG Awareness Week. It was suggested that we put a display in the waiting room and possibly have some PPG members on hand to give details of what the PPG does. Hopefully, this would encourage more people to join. The next PCN PPG meeting will be held on 25th April.

PPG Bank Account status: No change

Any other business: None

Next meetings: The next 2 meetings are scheduled for:

• Thursday 21st March at 11.00 am
• Thursday 25th April at 11.00 am (including AGM)

Minutes of the last meeting: The minutes of the PPG meeting held on 23rd November were agreed and signed.

Issues arising:

• Dr Rao has confirmed that full training sessions with the trainee GPs are already in place so further mock consultations not needed at this time.
• Both Christmas parties (Socially Isolated patients and Dementia Support Group) went well.

Update on current Surgery status: the Practice Manager gave the update. 

• 43 DNAs in December which were a mix of GP and Nurse appointments. 
• Dr Naeem leaves the Practice next month as he is going to work abroad. Recruitment for a replacement is ongoing. 
• Dr Rao is stepping up to Clinical Director for the PCN. Patient numbers are picking up. 
• Perspective new patients can now complete forms online.

Family & Friends survey results: Results of the Family & Friends survey during 2023 were:

• Very good - 80.6% (1429 replies)
• Good - 14.3% (253 replies) 
• Neither good nor poor – 2.4% (43 replies)
• Poor – 1.3% (23 replies)
• Very poor – 1.4% (24 replies)

It was agreed that these were excellent results.

Patient Communications

Newsletter: Items to be included in the next issue: -

• New bus route which stops outside the Medical Centre
• Alternative access methods via 111. Three appointment slots a day are available for 111 to book directly.
• Healthwatch report
• Totally Stoked Award 
• Patient Panel – ICB looking for people to join

Podcast:

• PM to remind Paul (physiotherapist) about recording a podcast

Communications received:

• Jamie Wells re defibrillators
• ICB re Patient Panel
• VAST re Totally Stoked Awards
• The surgery has received communication from Nina (Area Manager Well Pharmacy) asking if patients are aware of/using NHS app to request repeat prescriptions.

PPG bank Account status: £100 credit received from NAPP for the Corkill Award prize. 

Any Other Business: 

• Local Labour Group leaflet – The complaint is still ongoing. No response from Labour Group – Reminder sent with still no response and a formal complaint has been submitted.
• Digital awareness session – There is another one coming up. Help from PPG members may be needed.
• PCN PPG – next meeting is Thursday 8th February at 1 pm. The AGM will be held before this at 12:30 pm. The Venue for both meetings is Audley Health Centre.

Next Meeting: 

Thursday 18th January 2024 at 11.00 am 

Minutes of the last meeting: The minutes of the PPG meeting held on 19th October were agreed and signed.

Issues arising:

• Coeliac-free prescription items – Wendy updated the meeting. She has received a reply from Jonathon Gullis MP which reiterated that only bread and flour mixes are available on prescription. However, The ICB for Staffordshire and Stoke on Trent have restricted prescription access to patients under 18. The Local Commissioning Group decide whether or not to offer free prescription items. The Coeliac (UK) website suggests that if people are struggling with the cost of gluten-free products they should approach their GP or contact Coeliac (UK). It was felt that there would be little to be gained from the PPG going back to Jonathon Gullis but Wendy could contact Coeliac (UK) for further comment.
• Local Labour Group leaflet- The Practice Manager advised that Dr Rao had sent a letter to the Local Labour Group regarding the misinformation in the leaflet that they have distributed in the Kidsgrove area, and to date no response has been received. If no reply is received by Monday 27th November a further letter will be sent giving them a time scale of 7 days in which to reply. 

INTO – Walking and Cycling information update: Guests Vicky and Charlotte from INTO gave the meeting an update. INTO is an active Travel scheme run by Staffordshire County Council based in Newcastle. They provide group walking or cycling sessions which are open to everyone with a Newcastle postcode. One-to-one sessions are available for some postcode areas, however, this is not available for Kidsgrove postcodes. 

The aim is to encourage people to get active whilst exploring the outdoors. Hopefully, people will eventually make shorter journeys on foot or cycle. There are many group sessions organised throughout the week. 

Update on current Surgery status: the Practice Manager gave the update. 

Surgery continues to be very busy and is now fully staffed.

Nurse appointments have been changed to 10 minutes duration, with some procedures having 20-minute appointments. This has increased the number of Nurse appointments. The surgery is now focusing on the number of patients who attend appointments rather than the number of DNA’s.

Christmas Parties – Isolated Patients and Dementia Session: 

• Socially Isolated Patients (13th December) – 19 patients confirmed so far. Not many of the local shops/supermarkets have said that they would be able to give donations towards the party. Whitehill Co-op have confirmed that they will provide donations towards the refreshments (to be collected  on 1st December). Tony Loska has donated a large jar of coffee. Donations of items for Santa gifts have been received and PPG will be wrapping them in readiness for the party. Dove Bank school choir attending. Lesley has found a Santa but needs a suit. Bev to enquire if we can use the one from church. 
• Dementia Session (14th December) – Reginald Mitchell school choir attending but to avoid disruption to the school day they will be there at 1 pm, so this party will start at 1 pm rather than 1.30pm.

COVID/Flu Vaccination sessions: The Practice Manager advised that no further sessions are currently planned.

PCN/PPG Feedback: The Chair gave a report on PCN/PPG meeting held on Wednesday 22nd November. 

• Audley Practice has been participating in “mock consultations” with the trainee doctors. PM to check with the GP’s at Mount Road Practice to ascertain whether they would be interested in doing the same.  
• Possibly going to rotate future PCN/PPG meetings around other surgeries.
• Still issues at Well Pharmacy (Mount Road)
• Digital drop-in session planned for 30th November at Talke Clinic and 6th December at Chesterton

Patient Communications:

Newsletter: Items to be included

• Surgery Christmas opening hours
• Corkill Award result
• Changes to Nurse appointments
• Attendance/DNA figures
• No Dementia Support session on December 28th

Podcast:

• Chair meeting with Carrie Eckersley (PCN Dietician) later today to record her podcast

Communications received:

• Reaction to Labour Group leaflet
• Online communication received from a patient regarding prescriptions which has been passed to the PM.

PPG Bank Account Status: No charge

Any Other Business: 

• Corkill Award Result – The Chair advised that Mount Road PPG was one of 3 PPGs that were shortlisted (23 applications received in total). Others shortlisted were Bassett Road PPG and Denton Surgery PPG. Denton Surgery were the eventual winners, Mount Road and Bassett Road were runners-up. The winner receives £400 and runners up £100 each. Thanks were given to the Chair for all his work on our application and presentation.
• Cystic Fibrosis – Josephine advised the meeting of the proposed changes in the treatment of Cystic Fibrosis patients. Children used to have to have daily physio and their life expectancy was short. This changed when treatment with drugs was introduced, which enabled children to lead a more normal life. NICE (National Institute for Health & Care Excellence) are now proposing not to continue with drug treatment for patients newly diagnosed. The consultation is ongoing.

Next Meeting: 

Thursday 18th January 2024 at 11.00 am 

Minutes of Last Meeting: 

The Minutes of the meeting held on 21st September were signed with one amendment regarding the PPG’s involvement in Dementia Research.

Issues Arising: Coeliac prescriptions – see 

Any Other Business.

Update on Surgery Status: 

The September Friends & Family feedback responses received were as follows: -

• 193 very good
• 32 good
• 8 neither good nor poor
• 3 poor
• 3 very poor

Further checks on the poor and very poor responses showed that some contained incorrect information. There were no trends identified, or corrective actions identified.

The screen in the waiting room is no longer working and the practice is waiting for it to be replaced.

Christmas Party: 

A Christmas party for socially isolated patients has been arranged for Wednesday 13th December at Whitehill Methodist Community Church from 1.30 pm to 3.30 pm. The maximum number of attendees is 30, to date the surgery has 10 patients definitely interested in attending. Dove Bank Primary School choir have agreed to come. Volunteers will be needed on the day. Social Prescriber to contact Aspire to see if their minibus is available to assist with the transport of patients. A staff member is arranging a visit from Santa. Enquiries were made about the Ukelele Band from Church and we are waiting to hear from them. A PPG member has volunteered to make table decorations. We will need donations for gifts from Santa (30 in total) – A box for donations will be available at the Surgery. The chair has approached Matthew Wright (Tesco) for cake/mince pie donations and will also contact Aldi and Lidl. Other PPG members  to contact Coop at Whitehill. The chair will forward a generic letter for PPG members to use when requesting donations.

Covid/Flu Vaccination Sessions: 

There will be 1 further vaccination session that has been arranged for Wednesday 25th October. The times of the session are to be confirmed.

Feedback from PCN/PPG Meeting: 

The chair gave feedback from the last PCN/PPG Meeting:

• All practices represented as reps from Dr Harbidge’s Practice attended the meeting.
• Digital Drop-in Sessions – Sessions at Audley and Kidsgrove had been well attended, and further sessions to be arranged at other practices – PPG’s to be advised of dates and times
• Dr Rao will be replacing Dr Sutton as PCN Clinical Director from 1/4/2024
• Volunteers were requested from other practices to assist with the Dementia Support Group.

Patient Communications:

Newsletter: Items to be included in the next issue:

• Practice misinformation in a leaflet, produced and distributed by a local political group, regarding the wait for appointments at the practice  
• Go Into Walking and Cycling.
• DNA figures and Friends and family feedback.
• Percentage of appointments taken up compared with capacity.

Podcasts: 

• Carrie Eckersley (PCN Dietician) has requested to do a Podcast.

Communications Received: None

PPG Bank Account Status: No change

Any Other Business:

• The Digital Drop-in sessions held at Audley and Kidsgrove went well. Patients attending need a valid photo ID (Passport or photocard driving licence). Some attending only has a bus pass which cannot be used.
• Talke Clinic have held their first support group for Alzheimer patients. Future sessions will be held on alternate Tuesdays. The chair attended the first session and will take leaflets with details of our Dementia Support Group to the next session.
• The PM  advised that a volunteer has come forward to assist in the kitchen at our Dementia Support Group, she is a patient at Dr Harbidge’s practice – and the PPG is happy to accept her offer.
• There was an update from a PPG member on her research into free prescriptions for gluten-free food items for Coeliac patients. The Government recommendation is that free prescription items should be restricted to gluten-free bread and flour. After a consultation, Staffordshire had decided not to provide any gluten-free prescriptions citing the grounds that Diabetic patients do not have any free food on prescriptions. The member has contacted Jonathon Gullis MP to enquire who was involved in the consultation that made the decision not to prescribe and is awaiting a reply. 

Dates of Next Meetings: 

The next PPG meetings are scheduled for Thursday 23rd November at 11.30 am and Thursday 18th January at 11.30 am. The venue for both meetings is the Surgery.

Minutes from last meeting: 

Minutes of the meeting held on 17th August were agreed upon and signed.

Issues Arising: 

• Noticeboard still not replaced in the patient waiting area. 
• NAPP renewal is now completed.
• Prescriptions for Coeliacs – the PM has now got contact details and will pass on to the chair. The PPG asked if this issue could be taken to PCN PPG – Agreed.
• The newsletter was completed and sent out.

Update on Surgery Status: 

There have been staff shortages in the Reception team due to sickness. 

Texts are sent out to patients asking them to book appointments containing a link to book their appointments. The text advises that the link expires in 7 days. Reception receiving numerous calls from patients where the link has expired. 

The targets for Pharmacy Referrals are not being met as some patients are not happy to see a pharmacist rather than a GP. 

Memory Loss Matters update: 

Numbers have picked up again during September. Patients and Carers who attend are enjoying the session. The chair has had no replies from his e-mails to Radio Stoke/Blue Sky Radio asking them to promote the sessions. Social Prescribers asked to push the group again with patients.  

COVID/Flu Vaccination Sessions: 

More sessions are planned for October (awaiting confirmation of vaccine deliveries). There was some confusion during the session yesterday as to which treatment room patients were being called to as screen shows Vaccinator 1,2,3,4 as well as the treatment room number.  The chair suggested that Vaccinator be shown as Vaccinator A,B,C,D as less confusing. The PM agreed to change the screen message if possible. Yesterday 127 flu vaccines were administered in addition to COVID vaccinations.

Patient communications:

Newsletter: Items to be included on next Newsletter:

• Information on online access and ordering prescriptions online (NHS App)
• Self-care – details on what issues a Pharmacist can deal with and what needs to be seen by GP’s

Podcast Episodes:

• Liz to speak to Ange again with a view to Pink Sisters and Misters recording an episode.

Communications received:

• John has received an e-mail from Michelle at Support Staffordshire asking if we would be prepared to be part of their dementia research. It was decided not to go ahead as we work alongside Approach
• NAPP sent John details of an award given to PPGs for work that they do but only available to PPGs who were NAPP members on 1st August 2023. Liz to check on our renewal date.
• Lucy from Support Staffordshire has sent a link to try and get volunteers for the Dementia Support Group.

PPG Bank Account status: 

no change

A.O.B: 

Equipment that patients may benefit from

• New flooring 
• New seating – wipe clean material. One row of bench seating to be removed and replaced with higher chairs with arms.

Further suggestions:

• Water dispenser in waiting room – could cause cross infection issues.
• More BP monitors –Surgery had 20 but now only 14 as some patients are not returning them so Surgery has already purchased extra monitors.
• Bins for Men’s WC – Prostate Cancer UK are promoting a campaign for incontinence bins to be placed in Men’s toilets

Dates of next Meetings:

Thursday 19th October at 11.30 am at the Surgery

Thursday 23rd November at 11.30 am at the Surgery

Minutes of the last meeting: 

The minutes of the last meeting were agreed and signed.

Issues arising: 

• Reinstallation of noticeboard in waiting area still pending 
• NAPP renewal almost finalised
• Defibrillator – there is already a defibrillator at the surgery and another one at the Sports Pavilion. It had been suggested that we look into the provision of another one at the Pump Track. Difficulties could arise with getting approval for this from Council. Maintenance costs could be high.

Update on current Surgery status: 

Covid and flu vaccinations are to commence in October for patients aged 65+, immunosuppressed, Care home residents and staff. Hoping to run clinics on 3 Wednesdays in October. The surgery advised that PPG volunteers would be needed. 

The GPs have asked for ideas from PPG members that may benefit patients (seating and Flooring in the waiting area in hand). Any Suggestions to be given to the chair.

Memory Loss Matters: 

Numbers attending the group fluctuate and have dropped during August. It was suggested that the Social Prescribers could push this again to try and increase the numbers attending. The chair has sent e-mails to Radio Stoke and Blue Sky Radio asking them to advertise the group. Also, he has sent details of the group to Rotary so that they can promote is at their Alzheimer’s Café. 

Due to staff absence, nothing further has happened regarding the previously suggested survey.

Patient communications:

Newsletter: Suggestions for inclusion in next issue:

• Cancer screening
• Covid and flu vaccination information

Podcasts:

• PCN podcast recording – has not gone ahead yet.
• Approach – suggested that this could be recorded on a Thursday afternoon.
• Pink Sisters – still no response. 
• Episode 11 has to be reposted asking for more people to come forward and become PPG members.  

Communications received: 

E mails received from Support Staffordshire – next meeting of local VCSE group (Voluntary, Community and Social Enterprise) will be on 13th September at Whitmore. The chair agreed to send details to PPG members when they are available.

PPG Bank Account status: 

No change

AOB:

• Wendy advised that funding for coeliac food on prescription has been stopped in Staffordshire although still funded in nearby areas such as Cheshire East. She wondered whether we could have any influence in trying to get basics back on prescription. Th PM agreed to to let the chair have details on who to contact to try and further this.
• The question was asked if we would be organising more Tea Parties for the socially isolated. These were previously held twice a year at Whitehill Methodist Church on a Thursday afternoon so that Practice Staff could attend. This would now clash with the Dementia group. The PM agreed to discuss with the appropriate staff member if she thinks it is something worth doing again.
• Next meeting of VCSE (Voluntary, Community and Social Enterpise) group will be on 13th September at Whitmore Community Hall.

Dates of future meetings:

Thursday 21st September at 11.30 am

Thursday 23rd November at 11.30 am  

Minutes from last meeting: 

Minutes from the meeting held on 29th June were agreed and signed.

Issues arising: 

• Noticeboard still not in situ – PM to remind the Estates team.
• The chair has contacted Gaynor from Approach regarding her recording a podcast – no response as yet.  
• The Pink Sisters podcast is still pending.
• NAPP membership is now completed.

Update on current Surgery status: 

The surgery continues to be busy. 2 new reception staff have now been appointed.

Memory Loss Matters update: 

Numbers fluctuate week to week but those who attend enjoy the sessions. More volunteers for the kitchen would be helpful. The chair has spoken to Approach about the suggested questionnaire, They are happy to do this but due to staff sickness, this is  still pending.

Patient communications:

Newsletter: suggested items for next issue:

• Cancer screening information – Breast screening take up figures to be included.  
• DNA figures (Poster also to go up in waiting room)
• Shingles vaccination information – eligible age to be reduced from 70 to 65 with effect from September 2023.

Podcasts: Suggestions for future recordings:

• Members of PCN PPG
• Cervical cancer screening - Lead nurse from PCN
• Approach and Pink Sisters – still pending.

PPG Bank Account status: No change

PCN PPG Meeting feedback: 

The chair gave feedback from the last PCN PPG meeting held on 5th July:

• In view of new housing developments proposed in and around Talke, Ernie Green wondered if a new building for Talke Clinic could be incorporated in plans. 
• Digital Awareness Sessions proposed with PPG volunteers possibly helping out to give advice on how to download NHS app and the log-on procedure.
• The next PCN PPG meeting is scheduled for Wednesday 20th September 6 pm at Mount Road Surgery.
• Ernie has purchased a wheelchair from a Car Boot sale. The purchase cost of £10 is covered by funds accrued from deposits from the Wheelchair loan scheme.  

A.O.B

Complaints: The PM advised that the Practice had received 7 official complaints last year compared to 9 the previous year.

Wellbeing Framework: The chair had previously forwarded a document to PPG members detailing the steps to be taken to improve staff wellbeing as part of the Quality and Frameworks Outcome for 2023/24. The PM advised that a staff survey has been completed to ascertain staff wellbeing. Staff events are being organised, a wellbeing area is being introduced and a suggestion box is being installed for staff to use.

Dates of future meetings:

Thursday 17th August at 11.30 am

Thursday 21st September at 11.30 am

Thursday 19th October at 11.30 am

Minutes from last meeting: 

Minutes from meeting held on 18th May were agreed and signed.

Matters arising: 

• The PPG Support Staffordshire Membership application has been approved.
• The Practice Manager has not had a response from Dr Harbidge’s practice to the request for volunteers at the Dementia Support Group and would follow up on this. It was noted that Support Staffordshire could possibly provide volunteers.

Update on current Surgery Status: 

The Surgery continues to be very busy. 

• One part-time Receptionist has left due to personal circumstances and a second Receptionist has also resigned. Interviews for replacements are being held this afternoon. 
• The PPG Noticeboard still needs to be put back up following the redecoration of the surgery. The Practice Manager agreed to chase this up.

Memory Loss Matters Update: 

• More volunteers are needed to ease the load on the PPG members. Dr Harbidge's PPG to be asked again and possibly ask Support Staffordshire. 
• It was suggested that we put together a questionnaire to be given out at the group for feedback on what activities patients and carers would like to be included, and if anything can be improved. The Chair agreed to confirm with Approach that they are happy with this. 
• The Chair also agreed to ask  Approach Staff for confirmation of what GP Practice patients who come to the group attend. 
• Numbers attending fluctuate but generally Approach are happy with numbers. 

Patient communications:

Newsletter: 

Items to be included in the next issue:

• Appeal for volunteers for the Dementia Support Group.
• Details of turnaround time for repeat prescriptions

Podcast:

Suggestions for future podcasts:

• Approach Staff
• Pink Sisters and Misters

Communications received: 

• None other than confirmation from Support Staffordshire regarding membership application.

PPG Bank Account Status: 

No change

A.O.B: 

• The NAPP (National Association for Patient Participation) membership due for renewal – The Practice Manager agreed to renew.
• Some confusion is being caused as NHS England still has Surgery name as Dr Robinson & Partners even though the request to the NHS to have this changed was made a couple of years ago. The Chair  asked if there was anything we could do as a PPG to expedite the change.  The Practice Manager said she had a contact and would  and chase it up.
• Appointment times are to remain at 10 minutes – agreed at a recent staff meeting. 

Next Meetings: 

Dates for future meetings were agreed:

• Thursday 20th July at 11.30 am

• Thursday 17th August at 11.30 am

• Thursday 21st September at 11.30 am

• Thursday 17th October at 11.30 am

Guest Speaker: 

We recently agreed to become a member of Support Staffordshire (SS) and the Chair invited Jamie Wells to this meeting to speak on the work they do. Support Staffordshire currently has 75 employees and is a Charity supporting volunteers and non-profitable volunteer community groups throughout Staffordshire. They are responsible for Health Watch provision and provide the majority of Social Prescribers in the county, but not currently Newcastle under Lyme. They have set up a Community Reference Panel in Kidsgrove and are currently putting together a diary of events and organisations in the Kidsgrove area. All SS support is provided free of charge. All member groups must be constituted and non-profitable.

Matters Arising: 

As the Dementia Support Group meets now on Thursday afternoons, the Chair has e-mailed PPG members to find out when is the best time for future meetings. One member would be unable to attend meetings on Thursday mornings during the summer. The Chair agreed  to advise members of future meeting dates and times. The Chair has contacted Pink Sisters and asked if they would like to record a podcast, and is awaiting a reply.

Update on current Surgery status: 

The appointment system has had to be amended as new Government rules state that patients should not have to wait for more than 2 weeks for an issue to be actioned. Only blocks of 2 weeks appointments are now on the system instead of 4, as if a patient chose to book a follow-up appointment in 4 weeks time the data would indicate that their appointment has taken 4 weeks to be actioned. 

Feedback on appointment duration:

6 responses were received, 5 thought that a 10-minute appointment time was sufficient. 1 indicated that 10 minutes would normally be long enough, but a new patient may take longer. The PM advised that new patient health checks are completed by the nurses in extended appointment slots (15 minutes). If appointment times were extended from 10 minutes this would reduce the number of appointments available on any one day.

Memory Loss Matters update: 

The new group started on Thursday 11th May at 1.30 pm. 11 Dementia patients attended with their carers. The majority were from Kidsgrove with 1 from Harriseahead.  Margaret Hurley to try and get some patients from Talke to attend.  Bev volunteered to put together a rota for the kitchen – 2 volunteers are needed each week. This would be a big commitment for Mount Road PPG members so it was agreed that th PM ask Dr Harbidge if their PPG members would assist. Jamie Wells could also possibly provide volunteers. 

Patient Communications:

Newsletter: 

The Chair has almost completed the Newsletter, and this will be out very soon, in time for Diabetes Awareness Week. It was suggested that information about the Dementia Group also be included. 

Podcast:

Awaiting a reply from Pink Sisters. The Chair has still not received any response from Kathy Munslow (SSAFA).

Communications received: 

None other than feedback from Approach re Dementia Group. These e-mails have already been circulated to PPG members.

PPG Bank Account status: 

No change

A.O.B: 

It was suggested that we organise a Christmas Tea Party as the ones pre Covid were successful and enjoyed by the patients who attended. Agreed 

Date of Next Meeting: 

Thursday 29th June at 11.30am

Practice Update

The surgery remains very busy. Covid Vaccination clinics are in progress for the Spring Booster vaccination. Appointments for GP-requested blood tests have proved to be very popular. Two part-time reception staff have been employed (one has started this week and the second starts next week).

Memory Loss Matters: 

The new Activity Group will commence on Thursday 11th May 1.30 pm to 3.30 pm at Whitehill Methodist Community Church and will run weekly. PPG volunteers will assist with refreshments. Bernard & Bev have volunteered to cover the first few weeks. As this group will be in the afternoon we need to consider when future PPG meetings will be held. It was suggested that the meetings could be held late Thursday morning instead of afternoon, or on an alternative day. Chair to contact all members by e-mail to test what day/time suits them.

Patient communications:

Newsletter: 

Suggested items to be included in the next newsletter:

• Surgery Closures dates on the 3 Bank Holidays in May
• Dementia Activity Group information
• Information on Blood Test appointments with a reminder for patients to drink clear fluids prior to the appointment.
• Diabetes awareness week

Podcast: 

Suggested that a local cancer support group “Pink Sisters and Misters” be invited to record a Podcast. Chair to contact.

Communications received:

e-mail received from Jamie Wells (see AOB)

PPG Bank Account status: 

No change

AOB: 

The Chair has received an e-mail from Jamie Wells from Support Staffordshire asking if the PPG would be interested in membership, the benefit being that it would give us the opportunity to get funding. It was agreed that we should take up the offer of membership. Chair to invite Jamie to a future meeting to give more details of the work done by Support Staffordshire.

Next meeting: 

Thursday 18th May provisionally at 11.00 am 

Presentation from a guest speaker - Emma Ford (Healthwatch Staffordshire)

Emma Ford from Healthwatch Staffordshire gave a presentation to the meeting. Healthwatch Staffordshire came into being after the issues at Stafford Hospital, with an aim to make sure that nothing like this happened again. There are 152 local Healthwatches in the UK. They work alongside the Care Quality Commission and can look into any healthcare place funded by the public purse. They give the general public a say in how services are carried out. They are funded by the Government via the local council. No casework is carried out so they do not deal with specific complaints, but they can signpost people to other organisations.  

Minutes of the last meeting: 

The minutes from the meeting held on 16th February 2023 were agreed upon and signed.

Matters Arising: 

• The April newsletter is now completed.
• The Chair has tried to contact Kathy Munslow (SSAFA) with regard to recording a future podcast but has had no response to date.
• No progress as yet on the setting up of a Local Action Partnership (LAP).

Update on current Surgery status:

The PM gave the report. Blood Tests that have been requested by the GP, are now available at the Surgery which saves patients from travelling to other centres. A member of the Reception team has left, however, 2 part-time replacements have now been employed.  Charlotte, one of the Practice Nurses, has left and Nicola Grint who was a locum nurse has now joined the permanent nursing staff. The PM advised that she is awaiting delivery dates for the next batch of Covid 19 vaccines. Hopefully, these will be delivered in a couple of weeks’ time. Vaccinations will then be administered to the housebound, care home residents, immunosuppressed and 75+ age group. Eligible patients will be contacted and requested to book their vaccination.

Memory Loss Matters update: Since the last meeting the Chair has spoken to Gaynor (Approach) and she, some colleagues and the Chair will be visiting Whitehill Methodist Community Church on Monday 27th March to view the facilities. No definite starting date yet. Margaret Hurley (Social Prescriber) to arrange invitations to patients.

Patient Communications:

Newsletter: 

Suggested items for April Newsletter

• Link to Healthwatch Staffordshire
• Covid vaccination information

Podcast: 

Chair to chase Kathy Munslow (SAFFA)

PPG Bank Account Status: 

Letter now received confirming that the change of name on the account from Dr Robinson and Partners to Mount Road Practice is now complete. Account Balance £244.04.

Any other Business:

PPG Constitution: The Chair has drafted a proposed constitution and circulated it to PPG members. Any suggested amendments are to be sent to John.

AGM: 

It was agreed that the AGM take place immediately before the next PPG meeting. Any items to be included on the agenda to be sent to the Chair 14 days prior to the meeting. 

Dates of next meetings: 

The next meetings were arranged for Thursday 27th April:

AGM at 1pm

PPG at 1.30pm 

Presentation from guest speaker - Kathy Munslow (SSAFA)

Kathy Munslow (Caseworker) gave a presentation on the work done locally by SSAFA- the Armed Forces charity. The Soldiers, Sailors, Airmen

and Families Association, is a UK charity that provides lifelong support to serving men and women and veterans from the British Armed Forces and their families or dependents. 

She gave examples of help that she has been able to provide e.g., finding suitable accommodation for Veterans, home furnishings, provision of wet rooms etc. 

Anyone who has been in the Armed Services (including TA's) can request help from SSAFA. Kathy advised that the Tri-Services Veterans Support Centre in Newcastle, where Nurses, Mental Health Workers, Case Workers and a Veterans Food Bank are based, is under threat of closure due to the Local Council wishing to buy back the property. It was suggested that Kathy record a Podcast - John to organise.

Minutes of the last meeting: 

The minutes from the meeting held on 12th January 2023 were agreed upon and signed.

Matters Arising: 

• The Pharmacy First podcast has now been released. 
• The affinity event went well.

Update on Current Surgery Status:  

The Practice Manager (PM)advised that surgery continues to be very busy but other than that there was little to report. John advised that the

telephone message still says that patients with Covid-19 should remain in their vehicle rather than entering surgery. The PM agreed to update the message and advised that patients with Covid are now seen face-to-face at the end of surgery sessions.

Memory Loss Matters:

We are currently waiting for the start of the new financial year when it is proposed that the sessions will commence. John to contact Gaynor from Approach to see if they wish to come and look at the hall at Whitehill Methodist Community Church. John has spoken to Jamie Wells (Support Staffordshire) who confirmed that a new Dementia Support Group is being set up in Butt Lane. John and Bev have spoken to some local musicians e.g., guitarist and ukelele groups who would be happy to help out, however, we need to check with Gaynor if Approach want/need this help.

Patient Communications:

Newsletter: 

Items to be included in the April Newsletter

• SSAFA information
• From April, all Inhalers will be changing. New ones will be more carbon friendly.

Podcast: 

Kathy to record a Podcast giving information on work done by SSAFA.

Communications received: 

John has received an e-mail from Emma Ford (Health Watch) who would like to address and work alongside the PPG. John to invite her to a future meeting.

PPG Bank Account status: 

John had communication from Lloyds Bank stating that the account was due to be closed due to lack of activity. John has now made a deposit online and has confirmed that the Account name now shows Mount Road Practice, but the correspondence address still shows Dr Robinson and Partners- this cannot be changed.

Newcastle North PCN-PPG Meeting: 

John had attended the meeting and circulated the minutes to PPG members. 

Bullet points from other Practices covered today:

• DNA numbers still high across P C
• Talke Clinic- demand for telephone consultations still very high.
• Audley in process of replacing/recovering patient chairs in waiting area
• PCN AGM will be held in March.

Any Other Business: 

• The Chair is to draft a Constitution for PPG which will be circulated to members before our next meeting. It was agreed that elections of officers would be held bi-annually.
• Wendy asked if the PPG Noticeboard is to be put up again in waiting room- The PM stated that they are waiting for someone to put it back on the wall.
• Josephine stated that the waiting room chairs are not very suitable for patients with mobility issues and it would help if some chairs were higher and had arms. The PM confirmed that the surgery is aware of this, but cost is the issue. If the bench seats are removed, then the floor covering would need replacing. Josephine suggested contacting local companies for funding. Any suggestions to the Chair and he will contact them.
• Josephine advised the meeting that she is being asked to restart a Local Action Partnership (LAP) in Kidsgrove and stated that she will call a meeting to gauge interest

Date of Next Meeting: 

Thursday 23rd March at 1.00 pm. Venue – the Surgery.

The meeting opened with a discussion on the Memory Loss Matters initiative.  The document detailing the current status and next steps was circulated prior to the meeting. Topics covered: -

Musicians

• Margaret Hurley to contact the Ukelele group from U3A
• John to contact a guitarist (Barry)
• A member at Whitehill Methodist Community Church has offered to play the piano occasionally for the group.

Risk Assessment

• A Risk Assessment to be carried out – Liz has all the relevant forms.
• Copy of the Risk Assessment to be given to Church.

Margaret suggested having a discussion with Gaynor Morton at Approach who have been setting up Carer groups locally and have recently set up a very successful group in Biddulph. John to contact her to arrange a meeting.

Jill suggested a meeting of both PPGs may be useful.

Minutes of last meeting: 

The minutes of the meeting held on 24th November were agreed upon and signed.

Matters Arising: 

• Books from the patient library to have a blank label put on to cover the Surgery details and then taken to the Dougie Mac Warehouse in Burslem.
• John had sent a reply via email to the person who raised queries concerning the boiler/heating and a reply has been received thanking John.

Update on Current Surgery Status:  

Surgery still very busy. Reception team is now fully staffed.

Patient Communications:

Newsletter: 

Items to be included in the February Newsletter

• DNA figures (slightly improved)
• Appeal for volunteers to assist with Memory Loss Matters group.
• Information on possible amendment to text system which would give patients the means of sending a text reply to cancel Appointments. 

Podcast: 

Pharmacy First podcast to go out this week

Communications received: 

• John has received an e mail from Kathy Munslow (Veterans Support organisation) giving information on work they do. John to invite Kathy to a PPG Meeting.

Any Other Business: 

Health event at Affinity Staffordshire will be held on Tuesday 31st January 10.00am to 3.00pm. Ernie is organising and would welcome volunteers to represent Mount Road PPG.

Date of Next Meeting: 

Thursday 16th February at 10.30 am. Venue – the Surgery.